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Last Updated: June 2026

Welcome to Nepal Tours Packages. By booking any Nepal tour, trekking package, luxury holiday, cultural tour, wildlife safari, helicopter tour, Bhutan tour, Tibet tour, or adventure travel service through Nepal Tours Packages, you agree to the following Terms and Conditions.

These Terms & Conditions constitute a legally binding agreement between Nepal Tours Packages and the traveler(s).


1. Company Information

Nepal Tours Packages is a Nepal-based travel company specializing in:

  • Nepal Tours
  • Luxury Nepal Tours
  • Everest Base Camp Trek
  • Annapurna Trekking Packages
  • Wildlife Tours in Nepal
  • Chitwan Safari Tours
  • Nepal Helicopter Tours
  • Bhutan Tours
  • Tibet Tours
  • Customized Himalayan Holidays

All services are operated according to applicable tourism regulations of Nepal.


2. Booking Confirmation

A booking is considered confirmed only after:

  • Submission of the booking request form.
  • Receipt of the required deposit payment.
  • Written confirmation from Nepal Tours Packages.

Travelers must provide:

  • Full passport details
  • Nationality
  • Emergency contact information
  • Arrival and departure details
  • Any relevant medical information affecting travel

We reserve the right to decline any booking at our discretion.


3. Deposit and Payment Policy

Nepal Tours and Trekking Packages Terms and Conditions for Payment

A deposit of 20% to 30% of the total trip cost is required to confirm your booking. Our Holiday Expert will specify the booking and payment policy on each packages.

Bhutan and Tibet Tours payment Terms and Conditions

Due to advance permit processing and government regulations, a deposit of up to 100% may be required depending on the itinerary.

Final Payment

The remaining balance can be paid:

  • Upon arrival in Kathmandu
  • Via bank transfer
  • By secure online payment
  • By credit card (transaction fees may apply)

All bank charges, payment gateway fees, and transfer fees are the responsibility of the traveler.


4. Pricing Policy

Tour prices are based on current:

  • Government taxes
  • Fuel costs
  • Permit fees
  • Exchange rates
  • Transportation costs
  • Hotel rates

Nepal Tours Packages reserves the right to adjust prices before final booking confirmation if circumstances beyond our control affect operating costs.

No price increase will occur after full payment unless imposed by government authorities or third-party service providers.


5. Cancellation Policy

All cancellation requests must be submitted in writing.

Cancellation Charges

More than 30 days before departure

  • Deposit transferable to a future trip within 24 months.

15–29 days before departure

  • 50% of deposit retained.

7–14 days before departure

  • 75% of deposit retained.

Less than 7 days before departure

  • 100% deposit retained.

Non-Refundable Expenses

The following are non-refundable once purchased:

  • Domestic flight tickets
  • International flight tickets
  • Trekking permits
  • Bhutan visas
  • Tibet permits
  • Hotel reservations already paid
  • Government fees

Unused services during the trip are not refundable.


6. Trip Changes by Traveler

If you wish to modify your itinerary after confirmation, we will make reasonable efforts to accommodate the request.

Additional costs arising from:

  • Hotel upgrades
  • Flight changes
  • Permit amendments
  • Transportation adjustments

will be charged to the traveler.


7. Cancellation by Nepal Tours Packages

Nepal Tours Packages reserves the right to cancel or modify a trip due to:

  • Natural disasters
  • Political instability
  • Government restrictions
  • Border closures
  • Airline cancellations
  • Force majeure events
  • Safety concerns

In such cases, we will offer:

  • Alternative arrangements
  • Travel credit
  • Partial refund where applicable

Refunds will be limited to recoverable amounts from suppliers.


8. Travel Insurance

Comprehensive travel insurance is mandatory for all trekking and adventure travel activities.

Your insurance should cover:

  • Emergency evacuation
  • Helicopter rescue
  • Medical expenses
  • Trip cancellation
  • Personal accident
  • Loss of baggage
  • High-altitude trekking activities

Travelers are responsible for obtaining adequate coverage before arriving in Nepal.


9. Health and Fitness Requirements

Certain trekking and adventure tours involve physical exertion and high-altitude environments.

Travelers must:

  • Assess their own fitness level
  • Consult a physician when necessary
  • Inform us of any pre-existing medical conditions

Nepal Tours Packages reserves the right to refuse participation if a traveler’s condition presents a risk to themselves or others.


10. Trekking and Adventure Risks

Travel in the Himalayas involves inherent risks including:

  • Altitude sickness
  • Weather changes
  • Landslides
  • Avalanches
  • Flight delays
  • Road closures
  • Remote medical facilities

By booking a trek or adventure activity, travelers acknowledge and accept these risks.

Our guides retain full authority to modify itineraries for safety reasons.

Guide decisions regarding weather, route changes, health concerns, and evacuation are final.


11. Flight Delays and Weather Conditions

Mountain flights in Nepal, including:

  • Lukla Flights
  • Everest Helicopter Tours
  • Jomsom Flights
  • Simikot Flights

may be delayed or cancelled due to weather conditions.

Nepal Tours Packages cannot be held responsible for:

  • Additional accommodation expenses
  • Missed international flights
  • Schedule changes caused by weather

We strongly recommend including buffer days in your itinerary.


12. Passports, Visas and Travel Documents

Travelers are responsible for ensuring they possess:

  • Valid passport
  • Required visas
  • Vaccination documents if applicable
  • Necessary permits

Any costs resulting from inadequate documentation remain the responsibility of the traveler.


13. Responsible Tourism Policy

Nepal Tours Packages supports sustainable and responsible tourism.

We encourage travelers to:

  • Respect local cultures and traditions
  • Protect wildlife and natural environments
  • Minimize plastic waste
  • Support local communities
  • Follow conservation regulations

14. Photography and Marketing

Unless otherwise requested in writing, Nepal Tours Packages may use photographs or videos taken during tours for promotional and marketing purposes.

Travelers who do not wish their images to be used must notify us before the trip.


15. Limitation of Liability

Nepal Tours Packages acts as an intermediary between travelers and service providers including:

  • Airlines
  • Hotels
  • Transportation companies
  • Government authorities
  • Local operators

We shall not be liable for losses arising from:

  • Acts of God
  • Weather conditions
  • Government actions
  • Political unrest
  • Airline disruptions
  • Natural disasters
  • Traveler negligence

Our liability shall not exceed the amount paid for the booked services.


16. Complaints and Disputes

Any complaints should be reported immediately during the trip so that corrective action can be taken.

Formal complaints must be submitted within 14 days of trip completion.

Both parties agree to attempt amicable resolution before pursuing legal action.


17. Governing Law

These Terms & Conditions are governed by the laws of Nepal.

Any disputes arising from services provided by Nepal Tours Packages shall be subject to the jurisdiction of the courts of Kathmandu, Nepal.


Privacy Policy & Data Protection Terms and Conditions

Last Updated: June 2026

At Nepal Tours Packages, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a Nepal tour package, trekking adventure, luxury holiday, wildlife safari, Bhutan tour, Tibet tour, or any other travel service.

By using our website and services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following information when you interact with Nepal Tours Packages:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Nationality
  • Passport Information
  • Date of Birth
  • Emergency Contact Details
  • Travel Preferences
  • Arrival and Departure Information

Booking Information

  • Tour Package Details
  • Hotel Preferences
  • Flight Information
  • Special Requests
  • Dietary Requirements

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Referral Sources
  • Website Usage Data

2. How We Use Your Information

Your information may be used to:

  • Process and confirm bookings
  • Arrange trekking permits and travel documents
  • Secure hotel and transportation reservations
  • Provide customer support
  • Send booking confirmations and travel updates
  • Improve our website and services
  • Respond to inquiries
  • Comply with legal and regulatory requirements

We only collect information necessary to provide travel services effectively.


3. Sharing of Information

Nepal Tours Packages does not sell, rent, or trade personal information to third parties.

Information may be shared only when necessary with:

  • Hotels
  • Airlines
  • Transportation Providers
  • Government Authorities
  • Immigration Offices
  • Trekking Permit Authorities
  • Bhutan Visa Authorities
  • Tibet Permit Authorities
  • Emergency Medical Service Providers
  • Travel Insurance Companies (when required)

Information shared is limited to what is necessary for service delivery.


4. Passport and Travel Document Security

For trekking permits, visa applications, and travel arrangements, travelers may be required to provide passport copies and related documentation.

These documents are:

  • Stored securely
  • Used only for travel-related purposes
  • Shared only with authorized government agencies and travel service providers
  • Deleted when no longer required by operational or legal obligations

5. Payment Security

Nepal Tours Packages does not store complete credit card information on its servers.

Payments processed through:

  • Secure Payment Gateways
  • Bank Transfers
  • Authorized Merchant Services

are handled using industry-standard security measures.

While we take reasonable precautions, no online transmission can be guaranteed as completely secure.


6. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience.

Cookies help us:

  • Understand visitor behavior
  • Improve website performance
  • Analyze traffic sources
  • Enhance website functionality

Users may disable cookies through browser settings, though some website features may not function properly.


7. Email Communications

When you contact us or submit an inquiry, we may use your email address to:

  • Respond to your request
  • Provide tour information
  • Send booking confirmations
  • Share important travel updates

You may request removal from promotional communications at any time.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver travel services
  • Meet legal requirements
  • Resolve disputes
  • Maintain business records

Once information is no longer required, it is securely deleted or anonymized.


9. International Data Transfers

As an international travel company operating Nepal Tours, Trekking Packages, Bhutan Tours, and Tibet Tours, information may occasionally be transferred to trusted service providers outside your country solely for travel-related purposes.

We take reasonable measures to ensure appropriate protection of your information during such transfers.


10. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Request information about how your data is used

Requests can be submitted through our contact information provided below.


11. Children’s Privacy

Our website and travel services are not intended for independent use by children under 16 years of age.

Any booking involving minors must be made by a parent or legal guardian.


12. Data Protection Measures

Nepal Tours Packages implements reasonable administrative, technical, and organizational safeguards to protect personal information against:

  • Unauthorized access
  • Data misuse
  • Loss of information
  • Alteration of records
  • Disclosure to unauthorized parties

While no system is entirely immune from risks, we continuously strive to maintain appropriate security standards.


13. Third-Party Websites

Our website may contain links to third-party websites, including tourism boards, airlines, hotels, and partner organizations.

Nepal Tours Packages is not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites independently.


14. GDPR and International Privacy Compliance

For visitors from the European Union, United Kingdom, and other jurisdictions with privacy regulations, Nepal Tours Packages endeavors to process personal information lawfully, fairly, and transparently.

We collect only information necessary to provide requested travel services and maintain appropriate safeguards for international travelers.


15. Changes to This Privacy Policy

Nepal Tours Packages reserves the right to update this Privacy Policy at any time.

Any revisions will be published on this page with an updated revision date.

Continued use of our website and services after changes are posted constitutes acceptance of the revised policy.

Contact Us

Nepal Tours Packages

Website: www.nepaltourspackages.com

Email: nepalholidaytravels@gmail.com

Kathmandu, Nepal

By booking with Nepal Tours Packages, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.